FAQ – Cinema


Select SM Cinema branches in the National Capital Region are set to welcome back movie fans this November with a #SafeAndFunMovieWatching experience. Please be guided accordingly.

SM Cinema will reopen starting November 24, 2021 at select SM branches.

There are over 27 SM Cinema branches nationwide open now:

1. SM North Edsa

2. SM Megamall

3. SM Mall of Asia

4. The Podium

5. S’Maison

6. SM Aura Premier

7. SM Grand Central

8. SM City Fairview

9. SM City Manila

10. SM City Sta. Mesa

11. SM City San Lazaro

12. SM Southmall

13. SM BF Paranaque

14. SM City Sucat

15. SM City Bicutan

16. SM City Taytay

17. SM City Baguio

18. SM City Pampanga

19. SM City Clark

20. SM City Marilao

21. SM City Dasmarinas

22. SM City Sta Rosa

23. SM City San Pablo

24. SM City Lipa

25. SM City Lucena

26. SM City Legazpi

27. SM City Davao

Fully-vaccinated individuals are allowed to watch inside the cinema. Patrons should present vaccination card upon entrance, allow for temperature check and accomplish a Health Declaration Form on-site. 

If still unvaccinated, SM has vaccination sites. You may check this for more details http://gosm.link/SMVaccineSites

There are three ways to purchase movie tickets:
1. Go to: www.smcinema.com
2. Visit SM Cinema ticket counter.
3. Tuesday to Sunday from 11AM until 7PM

Note: For tickets bought online, patrons will receive an email confirmation with a QR code to be presented at the Cinema

For contactless entry:
1. For patrons buying tickets at the ticket counter, a ticket with QR code will be issued.
2. For patrons buying tickets online, an email confirmation will be sent together with their QR code.
3. QR codes will be validated through hand-held ticket verifiers beside the ticket booth before entering inside the cinema auditorium.

The following standard protocols will be implemented at SM Cinema:

  • 50% seat capacity (Alert level 2)
    +10% if with Safety Seal
    +20% if vaccination coverage of priority groups (A2 and A3) is above 70% in the region
  • 30% seat capacity (Alert level 3)
  • Follow IATF and LGU policies on socially distanced seating.
  • Mandatory mask-wearing all throughout the movie
  • Face shields may only be removed temporarily during the screening proper
  • No eating allowed inside the auditorium

Rest assured that Patrons & Cinema Staff are fully vaccinated.

Health and safety of our patrons are our top priority:

A. At the Entrance
    1. Vaccination card must be presented
    2. Temperature check shall be observed
    3. Scan QR code for contact tracing
    4. Disinfect hand with alcohol upon entry

B. Sanitation of Cinema Auditoriums
Before opening, in between screenings, and after last screening
    1. Disinfection of the auditoriums
    2. Cleaning and disinfection of cinema seats
    3. Deep cleaning every Monday (when cinemas are closed)

C. Sanitation of Restrooms
Before opening, in between screenings, and after last screening – Disinfection of cubicles and sinks

D. Sanitation of Lobby
Before opening, during screenings and after last screening

E. Deployment of Safety Protocol Officers
Regular check of compliance to IATF rules before and during screenings

Rest assured that Patrons & Cinema Staff are fully vaccinated.

Simply present your ticket and vaccination card.

Bringing of food and drinks is currently not allowed inside the cinema.